1. Help Center
  2. Order Management
  3. Orders in Marketplace Management

Carrier and Custom Packages

Learn more about what Carrier packages are available and how to create custom packages

Enable Carrier Packages for Shipping labels

By default, when you assign a carrier to a location, the carriers packages will be enabled automatically. Here's how to customize them

  1. Visit shipping settings page here
  2. Add a carrier account 
  3. Select (edit) the location you want to customize which carrier packages are enabled
  4. Select or deselect the packages you want to use
  5. Save and done!

FedEx

Name Dimensions
FedEx® 10kg Box 15.81 x 12.94 x 10.19 in
FedEx® 25kg Box 54.80 x 42.10 x 33.50 in
FedEx® Extra Large Box (X1) 11.88 x 11.00 x 10.75 in
FedEx® Extra Large Box (X2) 15.75 x 14.13 x 6.00 in
FedEx® Large Box (L1) 17.50 x 12.38 x 3.00 in
FedEx® Large Box (L2) 11.25 x 8.75 x 7.75 in
FedEx® Medium Box (M1) 13.25 x 11.50 x 2.38 in
FedEx® Medium Box (M2) 11.25 x 8.75 x 4.38 in
FedEx® Small Box (S1) 12.38 x 10.88 x 1.50 in
FedEx® Small Box (S2) 11.25 x 8.75 x 4.38 in
FedEx® Envelope 12.50 x 9.50 x 0.80 in
FedEx® Padded Pak 11.75 x 14.75 x 2.00 in
FedEx® Large Pak 15.50 x 12.00 x 0.80 in
FedEx® Small Pak 12.75 x 10.25 x 0.80 in
FedEx® Tube 38.00 x 6.00 x 6.00 in
FedEx® Extra Large Pak 17.50 x 20.75 x 2.00 in

 

UPS

Name Dimensions
Box 10kg 410.00 x 335.00 x 265.00 mm
Box 25kg 484.00 x 433.00 x 350.00 mm
Express Box 460.00 x 315.00 x 95.00 mm
Express Box Large 18.00 x 13.00 x 3.00 in
Express Box Medium 15.00 x 11.00 x 3.00 in
Express Box Small 13.00 x 11.00 x 2.00 in
Express Envelope 12.50 x 9.50 x 2.00 in
Express Hard Pak 14.75 x 11.50 x 2.00 in
Express Legal Envelope 15.00 x 9.50 x 2.00 in
Express Pak 16.00 x 12.75 x 2.00 in
Express Tube 970.00 x 190.00 x 165.00 mm
Laboratory Pak 17.25 x 12.75 x 2.00 in
BPM (Mail Innovations - Domestic & International) 0.00 x 0.00 x 0.00 in
BPM Flat (Mail Innovations - Domestic & International) 0.00 x 0.00 x 0.00 in
BPM Parcel (Mail Innovations - Domestic & International) 0.00 x 0.00 x 0.00 in
First Class (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Flat (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Irregular (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Machinable (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Media Mail (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Parcel Post (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Priority (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Standard Flat (Mail Innovations - Domestic only) 0.00 x 0.00 x 0.00 in
Pad Pak 14.75 x 11.00 x 2.00 in
Pallet 120.00 x 80.00 x 200.00 cm

USPS

Name Dimensions
Flat Rate Cardboard Envelope 12.50 x 9.50 x 0.75 in
Flat Rate Envelope 12.50 x 9.50 x 0.75 in
Flat Rate Gift Card Envelope 10.00 x 7.00 x 0.75 in
Flat Rate Legal Envelope 15.00 x 9.50 x 0.75 in
Flat Rate Padded Envelope 12.50 x 9.50 x 1.00 in
Flat Rate Window Envelope 10.00 x 5.00 x 0.75 in
Irregular Parcel 0.00 x 0.00 x 0.00 in
Large Flat Rate Board Game Box 24.06 x 11.88 x 3.13 in
Large Flat Rate Box 12.25 x 12.25 x 6.00 in
APO/FPO/DPO Large Flat Rate Box 12.25 x 12.25 x 6.00 in
Flat Rate Large Video Box (Int'l only) 9.60 x 6.40 x 2.20 in
Medium Flat Rate Box 1 11.25 x 8.75 x 6.00 in
Medium Flat Rate Box 2 14.00 x 12.00 x 3.50 in
Regional Rate Box A1 10.13 x 7.13 x 5.00 in
Regional Rate Box A2 13.06 x 11.06 x 2.50 in
Regional Rate Box B1 12.25 x 10.50 x 5.50 in
Regional Rate Box B2 16.25 x 14.50 x 3.00 in
Small Flat Rate Box 8.69 x 5.44 x 1.75 in
Small Flat Rate Envelope 10.00 x 6.00 x 4.00 in
Soft Pack Padded Envelope Length and width defined in the Parcel

Custom Packages

On shipping settings page, you can create custom packages to use in your Fulfullment center.

  1. Visit shipping settings page here
  2. Select 'Add package' at the bottom of the page
  3. Add a custom package
    1. Package nickname
    2. Package type
    3. Dimensions and dimensions unit (in, cm,mm)
    4. Save
  4. Select (edit) the location you want to use this package on
  5. Select the custom package checkbox
  6. Save and done!