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71lbs is focused on reducing your total shipping cost and provides a robust dashboard with in-depth shipping analytics that will aid in your overall shipping process, clarifying the confusing fee and cost structure of FedEx and UPS.

Fast and Automated Shipping Refunds

  • Pay only for the service promised, not for late or damaged shipments
  • Optimize your shipping spend with an automated claims process
  • Reduce the resources dedicated to collecting your due refunds

Both FedEx and UPS offer a 100% money-back guarantee on packages delivered late by 60 seconds or more. Yet, more than $2 Billion of due shipping refunds go unclaimed annually due to the complex and time-consuming claims process.

Receive Due Refunds

71lbs’ automated system monitors your shipping accounts, identifies late deliveries, and files claims on your behalf. Refunds are credited directly to your account with the shipping carrier. We get paid only after we find you a refund. There are no contracts or monthly fees; we receive only half of your collected refund, with no other charges.

Manage Your Shipping Spend

Our easy-to-use dashboard lets you view reports detailing your shipments, refunds, and more to assist with shipping expense management. The dashboard consolidates FedEx and UPS data to provide insight into your shipping trends and spend.

Commitment and Risk Free

  • No sign-up charge
  • No contracts
  • No monthly fees

With an estimated 5% of shipped packages arriving late, monitoring the activity on your account with your carrier is important to your business’ bottom line. Sign-up today at for more information.