B2B Fulfillment

Unlock B2B order fulfillment excellence

Cart.com’s scalable and seamless B2B fulfillment services ensure precise last-mile delivery to wholesalers, retailers and end customers. Our facility infrastructure and automated processes are adaptable to even the most complex multi-channel operations. You can rely on us to manage end-to-end orders and optimize your supply chain from origin to destination.

Cart.com B2B fulfillment staff using laptop in warehouse

Route optimization technology

Freight brokerage and forwarding services

Intermodal logistics coordination

Retail and wholesale fulfillment expertise

Precision last-mile delivery

Seamless omnichannel fulfillment

Advanced warehouse automation with AI-powered, optimized pick pathing

Real-time tracking

Value-added services like tailored packaging and gift wrapping

B2B fulfillment services

FAQs

What is B2B fulfillment?

Business-to-business (B2B) fulfillment is the process of managing and delivering goods from one company to another, such as retailers, wholesalers and distributors. Typically, these are large-volume orders that require customized packing, shipping and strict retail and distribution compliance standards. When this process is completed successfully, products are delivered on time, in the correct quantities and in a manner that complies with all applicable requirements.

How B2B fulfillment works

Fulfillment involves freight shipping, coordinated logistics and careful scheduling. Because these orders are usually larger than B2C shipments, fulfilling them requires careful inventory and warehouse management, including effective shipping solutions to reduce disruptions and delays.

The B2B fulfillment process starts when a business places bulk orders through an online platform, EDI (Electronic Data Interchange) or directly with a supplier. Once the order is received, your fulfillment provider will pick, pack and ship it according to the specifications. This ensures compliance with all requirements, such as proper barcoding, palletization and labeling.

How B2B differs from B2C fulfillment

B2B and B2C are different in several significant ways, which we break down in the following table.

What is the difference between B2B & B2C fulfillment?
	B2B	B2C
Order volume	Frequently involves bulk orders containing hundreds or thousands of units in a single shipment.	Orders tend to be smaller in volume, with single items or small bundles shipped directly to the customer.
Shipping methods	Depending on the order size, B2B fulfillment uses freight shipping, LTL or FTL shipments, which are usually palletized and transported by carriers that can handle large-scale logistics.	Parcel shipping, using services such as FedEx, UPS and USPS to deliver single packages to residential addresses.
Fulfillment speed	Prioritizes reliability and accuracy over speed. Orders must arrive on time to ensure that retail and distribution operations run smoothly and without supply chain disruptions.	Often requires same-day and two-day shipping to fulfill diverse customer requirements and expectations.
Cost	More expensive due to the size and complexity of bulk shipments, which have higher shipping and handling costs. To keep costs low, expenses for freight shipping, warehouse storage and compliance-related expenses must be strategically managed.	Lower per-order costs because parcels are smaller and use standard packaging and shipping methods.

Move more, faster - B2B fulfillment simplified

Cart.com's B2B fulfillment services

Omnichannel Fulfillment

Our final mile delivery services ensure your products get to the right wholesaler, retailer, or end customer – every order. Our facility infrastructure and automated distribution and replenishment enable us to succeed in the most demanding multi-channel operations.

Retail Fulfillment

Cart.com's cutting-edge warehousing, transportation and order fulfillment services will help your retail supply chain run more smoothly. Leverage our retail fulfillment expertise and infrastructure, including value-added services such as personalized packaging, gift wrapping and real-time order tracking. You’ll enhance your B2B customers’ experience, differentiate your brand and scale your operations as you grow.

Wholesale Fulfillment

Cart.com's infrastructure and expertise can support efficient distribution and cost-effective wholesale fulfillment of bulk orders. Optimize supply chain processes, ensure fast and accurate deliveries to your B2B customers, streamline wholesale fulfillment operations and enjoy scalability and flexibility like never before.

semi trucks parked in warehouse parking lot

Transportation management

End-to-end management of inventory transportation through our freight brokerage and freight forwarding services

From multi- and intermodal carrier selection and management to route optimization and rate negotiation, inventory storage, consolidation, repacking and breaking bulk, documentation and PO management, we can support all of your products and inventory's logistics and supply chain needs from point of origin to destination.