Constellation Order Management Software

Modern distributed order management built for the omnichannel world.

Cart.com's Constellation OMS unifies order management across channels and locations, giving you global visibility and control over orders and inventory. With customizable logic, Constellation automates order orchestration and routing across channels, facilities and stores. From BOPIS and BOSFS capabilities to post-purchase customer engagement tools to demand forecasting AI, Constellation OMS unifies commerce across every stage of the order lifecycle.

A MODERN, SCALABLE SOLUTION

Features and capabilities

Constellation by Cart.com enables real-time visibility and control over your orders and inventory operations across channels, locations, and carriers with unmatched usability, depth and automation.

Omnichannel order management

Cross-channel inventory synchronization

Multi-location order orchestration

Customer service and support tools

Business intelligence and reporting

Returns processing

Buy online pick up in store (BOPIS)

Buy online ship from store (BOSFS)

Class-leading security

Class-leading features

Power your business with complete control, analytics and insights

Visibility and Control

Gain complete order and inventory visibility and control alongside SKU-level insight across all channels and locations.
Easily merchandise products and publish product listing ads across hundreds of social and marketplace channels while keeping inventory in sync.
Take advantage of hundreds of reports and end-to-end analytics that track orders from product discovery to delivery.
Lower costs with native dynamic rate shopping and savings reporting.

Orchestration and Allocation

Intelligently route orders and allocate inventory to the optimal distribution center or store location while keeping inventory synchronized.
Power Buy Online Pick-up In Store (BOPIS) and Buy Online Ship From Store (BOSFS) capabilities.
Easily re-assign or re-allocate orders and inventory and customize allocation logic across multiple facilities and stores.
Works across disparate Warehouse Management Systems.

AI and Automation

Optimize commerce operations with AI-powered order demand and inventory forecasting.
Combines historical data and real-time signals from pre and post-purchase sources to minimize stock-out and over-stock situations.
Use our AI to optimize product pricing across channels in real-time to stay competitive and profitable.
Automatically build compliant product catalogs and descriptions for new channels using LLMs.

Unification and Integration

Connect to any channel, from direct-to-consumer storefronts to B2B and wholesale channels to marketplaces
Unify order visibility across all order sources while keeping inventory synchronized
Integrate everything with our API-first architecture
Modern, easy-to-use SaaS that doesn't require lengthy, costly deployments

Our Integrations

Connecting with industry-leading tools

Visibility and control

Complete omnichannel order and inventory management

Track, route, allocate and modify orders and inventory across channels, locations and destinations. Intelligent order routing and inventory allocation does the heavy lifting based on customizable logic. Full customer service capabilities that allow you to change orders, shipping method, re-route orders, modify priority and more.

AI, BI and Analytics

Powerful predictive and descriptive insights

View it all from one intuitive dashboard that displays everything from inventory levels by location to precise order data. Instantly track every order and return, regardless of channel, destination or location, from start to finish. Change orders, shipping method or re-route final destinations and deliver on your promise of customer satisfaction.

Transportation Management

Save costs with dynamic rate shopping

Optimize costs and navigate the complexities of transportation with dynamic rate shopping features and inbound and outbound package tracking, order-level shipping analytics and reporting designed to maximize cost savings. You'll not just move products, you'll move them smarter, faster and more economically.

Industry-best security

Best-in-class security that protects your business and your customers

Working with some of the most celebrated brands and complex organizations in the world requires industry-leading cybersecurity options. As a result of our work with the U.S. federal government, for example, we are able to align with private and public sector security standards, including ISO, NIST, NSM-10 and DOD Zero Trust standards.

API-first Design

Modern architecture built to unify commerce

Constellation's API-first design ensures seamless connectivity with your existing ERP, WMS and marketing systems, allowing it to plug into your operation while unifying data from across the commerce value chain. Benefit from 24/7/365 support from our customer service team.

WAREHOUSE MANAGEMENT SYSTEM

Omnichannel fulfillment and distribution operation

Created for scalability and precision, our WMS powers all day-to-day operations from billing, picking to packing and shipping to receiving, labor planning and optimization, transforming facilities into productivity hubs.

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TRANSPORTATION MANAGEMENT SYSTEM

Save over 40% on shipping

Constellation's expanding transportation management features are enabling over 40% savings on freight through dynamic rate shopping. Automate rate comparison, selection and assignment across carriers and classes of service to ensure the best available price for each shipment while meeting your delivery promise.