Government solutions

Critical supply chain solutions built for mission success

Cart.com combines the innovation of a supply chain software company with the scale of a national 3PL — secure warehousing, inventory management technology, and deep expertise in government procurement and compliance. We help federal and state agencies build more resilient, agile supply chains.

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Government supply chains are complex. We simplify them.

Federal and state agencies face a unique set of supply chain challenges — from strict compliance requirements and chain-of-custody mandates to the need for surge capacity during emergencies. Legacy providers often lack the technology, geographic reach, or compliance infrastructure to keep pace. Cart.com was built to solve exactly that.

The problem

Fragmented vendors mean inconsistent compliance standards
Limited real-time visibility into inventory and orders
Complex compliance spans HAZMAT and cybersecurity
Inadequate surge capacity for emergency or disaster response
Rising freight costs across a dispersed carrier network

Cart.com’s solution

One platform: secure warehousing, software, and transportation
AI-driven inventory tracking gives end-to-end visibility
CGMP, HAZMAT, RFID/UID, cybersecurity aligned to NIST
14 CONUS facilities with elastic staffing for any surge
AI rate shopping has saved agencies millions on freight

Why Cart.com

The infrastructure and compliance government contracts require

Cart.com's government fulfillment platform combines the facilities, technology, and compliance credentials public sector supply chains require.

6 Million+ sq ft of Secure Space

Cart.com operates more than 6 million square feet of warehouse space across 14 CONUS facilities. This distributed footprint supports rapid distribution to military installations, VA facilities, and government end-points nationwide, and reduces reliance on any single facility.

AI-powered Inventory Management

Cart.com's order, inventory, and warehouse management software provides real-time visibility into item, lot, and serial-level inventory across every facility, with automated allocation and integration with federal systems.

Comprehensive Compliance Capabilities

Cart.com's facilities maintain the compliance levels and licenses government contracts require, including CGMP-certified pharmaceutical storage, HAZMAT regulated item handling and cybersecurity controls aligned to NIST SP 800-171.

Cybersecurity Woven Into Every Layer

Cart.com was founded as a digital-native software company, with cybersecurity built into its operational infrastructure from the start: vulnerability management, threat detection, real-time monitoring, endpoint security, and social engineering prevention.

A full suite of government fulfillment capabilities

From medical supply chains to uniform distribution, emergency response logistics to secure equipment storage, Cart.com manages the full range of government fulfillment requirements under one integrated platform.

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Vendor Managed Inventory (VMI)

Cart.com provides VMI solutions tailored to government agency requirements, including secure Government Furnished Property (GFP) storage, real-time consumption monitoring, and automated replenishment.

Facilities handle GFP including HAZMAT, maintained to contract-specific standards, with AI-powered demand forecasting to improve fill rates and reduce excess inventory.

Fulfillment and Distribution

Cart.com's omnichannel fulfillment centers support pick, pack, and ship operations, cross-docking and sortation, and pallet-in/pallet-out workflows for high-volume agency distribution.

Labeling and pack-out are software-driven, ensuring every outbound shipment meets contract and regulatory requirements, from individual parcel to full pallet.

Cold chain and Pharmaceutical Storage

Cart.com operates CGMP-compliant cold chain storage across ambient, CRT, refrigerated, frozen, and ultra-cold temperature ranges, supporting pharmaceutical, vaccine, biologic, and medical supply programs.

Facilities include 24/7 electronic temperature monitoring with real-time excursion alerts, validated storage equipment, and complete chain-of-custody documentation, supporting DLA pharmaceutical programs, VA medical supply chains, HHS stockpile requirements, and military medical materiel.

Secure Inventory Storage

Cart.com's secure storage facilities are built to the physical and cybersecurity requirements of contracts handling sensitive, HAZMAT, or high-value items: 24/7 security, RFID tracking, access-controlled environments, and CCTV monitoring.

All GFP in Cart.com's custody is managed in accordance with FAR Part 45 property accountability requirements.

Global Transportation Management

Cart.com's Transportation Management System automates rate shopping across national and regional carrier networks.

Multi-modal capabilities span parcel, LTL/FTL, international ocean and air freight, customs brokerage, and drayage, with audit trails and compliance documentation for government reporting requirements.

Value-Added Services

Cart.com provides value-added services for government clients, including inspection, kitting, repackaging, embroidery, labeling and relabeling, returns processing, and RFID/UID tagging.

These services run within Cart.com's secure facility network, maintaining chain-of-custody throughout, with custom workflows built to each contract's requirements.

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Medical and pharmaceutical supply chains

Cart.com's pharmaceutical-grade fulfillment supports government medical supply chain programs spanning vaccines, biologics, controlled substances, medical devices, and consumable medical supplies.

CGMP-compliant cold chain storage covers the full temperature spectrum from controlled room temperature through ultra-cold, with 24/7 monitoring, validated equipment, and complete chain-of-custody documentation meeting FDA, USP, and GDP requirements. Lot and serial tracking and integration with DLA and VA procurement systems support programs for the Defense Health Agency, VA, and HHS.

Uniforms, equipment, and base supplies

Cart.com supports government apparel, uniform, equipment, and base supply programs with fulfillment capabilities spanning receiving, storage, kitting, embroidery, labeling, and omnichannel distribution. Value-added services run within secure, access-controlled facilities that meet the accountability standards for GFP management under FAR Part 245.

Cart.com handles direct issue programs shipping individual kits to service members and bulk distribution to military installations, with serialized asset tracking and RFID/UID tagging supported as standard capability.

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Emergency response and surge logistics

When a declared emergency triggers rapid activation of supply chain infrastructure, for pharmaceutical distribution, personal protective equipment, emergency supplies, or disaster relief goods, Cart.com's distributed facility network and scalable operations model provide the surge capacity government agencies need.

AI-powered inventory visibility and multi-modal transportation support rapid mobilization at a national scale, backed by Cart.com's track record supporting high-velocity distribution programs.

OMS, WMS & TMS

Technology built for government supply chain complexity

Cart.com's Order Management System (OMS), Warehouse Management System (WMS), and Transportation Management System (TMS) are built for flexibility, scalability, and real-time visibility across multi-site operations. They integrate with federal procurement and ERP systems, providing the audit trails and compliance reporting government contracts require.

Cart.com's webstore software supports secure, customizable e-commerce platforms with PCI-compliant payment processing and integrated procurement analytics for direct issue programs and supply catalog management. Cybersecurity controls are aligned to NIST standards across every system.

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Why Cart.com

Why government agencies choose Cart.com

Cart.com brings together the scale of a national logistics provider, the agility of a technology company, and the compliance expertise government contracts require — a combination that traditional providers and pure-technology vendors cannot replicate.

Proven government experience

Cart.com serves multiple federal agencies and has deep operational experience with the compliance standards, documentation requirements, and accountability frameworks that government contracts demand. Our team understands FAR property accountability, HAZMAT handling regulations, pharmaceutical storage compliance, and ITAR requirements from the inside. We bring that experience to every new agency relationship. lumes, delivering cost savings you can't access on yo

Speed and cost advantage

By combining advanced software with a national fulfillment network, Cart.com delivers government supply chain solutions faster and at lower cost than traditional providers who rely on manual processes and legacy infrastructure. AI-powered rate optimization, automated inventory allocation, and software-driven compliance documentation all contribute to measurably lower total cost of operation. Speed and savings are not trade-offs — they're both outcomes of the Cart.com model.

Scalable surge capacity

Government supply chains must be able to surge — rapidly scaling volume, geographic reach, and service capacity during emergencies, disaster response, or mission-critical distribution events. Cart.com's distributed facility network and elastic operational model are designed to absorb surge demand without service degradation. When it matters most, we are ready to scale.

Trusted advisors at the table

Cart.com's government practice is supported by an advisory team that includes Major General Elder Granger, M.D. (U.S. Army, Retired), former Deputy Director of TRICARE and decorated military healthcare leader, and Timothy W. Manning, former White House COVID-19 Supply Chain Coordinator and FEMA Deputy Administrator. Their experience informs how Cart.com approaches the unique challenges of public sector supply chain — from operational complexity to policy and mission alignment.

Fulfillment center locations across the country

Nationwide network of 18 fulfillment facilities with over 10M+ square feet of warehouse space. Strategic locations across the country enable the speed, scalability and flexibility brands need to thrive in today’s ecommerce market.

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Proven outcomes across industries

Warehouse efficiency

Tripled efficiency across key workflows, speeding up returns handling.

Cart.com gives us detailed insight into how returns are processed, removing subjectivity. That saves a lot of unnecessary work for us.

Joe Gullo SVP, Supply Chain & Logistics, Thursday Boot Company

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Top 20 in Kids Multivitamin

Plus a spot on Amazon's Mother's Day gift list — within months of launch.

When you achieve that growth, maintaining inventory is the hardest part. The Amazon ecosystem is dependent on you maintaining inventory – and you’re penalized if you don’t. It’s critical to maintain inventory and scale our capacity, while maintaining quality, to meet the surging demand.

Cody Griffin Vice President of Strategy, First Day

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Months to a Sephora deal

Hanni landed an exclusive wholesale agreement with Sephora just 8 months post-launch, then outgrew their 3PL's capacity to keep up.

Our business grew very quickly, both our DTC and Wholesale. That became unmanageable for our previous 3PL.

Jennie Pan Co-founder and Chief Operating Officer, Hanni

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From hundreds of orders a month to thousands

Without losing the brand experience.

Cart.com’s proactiveness, organization structure, and human interaction is a true differentiator among competitors in the industry. It’s rare to find an external solutions provider that feels like internal staff, the Cart.com team is truly vested in our brand success.

Austin Blair Co-Founder, Laundry Sauce

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Warehouse efficiency

Tripled efficiency across key workflows, speeding up returns handling.

Cart.com gives us detailed insight into how returns are processed, removing subjectivity. That saves a lot of unnecessary work for us.

Joe Gullo SVP, Supply Chain & Logistics, Thursday Boot Company

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Why Cart.com

Expertise and advisors who understand the mission

Cart.com's government practice is backed by operational advisors with firsthand experience at the highest levels of federal supply chain, military medicine, and emergency response — ensuring our solutions are aligned to the realities of public sector missions.

Major General Elder Granger, M.D. — military and healthcare leader

Major General Elder Granger, M.D. (U.S. Army, Retired) brings over 35 years of military medicine and healthcare administration experience to Cart.com's government advisory team. As former Deputy Director and Program Executive Officer of TRICARE Management Activity, General Granger oversaw the Department of Defense's health plan serving military personnel, retirees, and their families. A board-certified hematologist and oncologist, he advises Cart.com on strategic and operational initiatives at the intersection of healthcare, supply chain, and military medicine — ensuring our pharmaceutical and medical fulfillment capabilities reflect the real-world requirements of military health programs.

Timothy W. Manning — former White House supply chain coordinator

Timothy W. Manning served as the White House COVID-19 Supply Chain Coordinator, managing the federal government's critical supply chain response during the pandemic — including vaccine distribution, PPE procurement, and emergency logistics infrastructure. As former FEMA Deputy Administrator, he has led responses to some of the most complex national emergency logistics challenges in recent history. Manning advises Cart.com on emergency preparedness, surge logistics, and the intersection of public policy and supply chain resilience — bringing firsthand experience in exactly the high-stakes scenarios where Cart.com's government fulfillment capabilities are most critical.

Built for the full range of government furnished property

Cart.com is equipped to handle a broad range of Government Furnished Property to support ongoing and critical missions — including pharmaceuticals, medical devices and equipment, medical supplies and consumables, apparel and uniforms, base supplies and commissary goods, equipment and machinery components, educational materials, and office and administrative supplies. Our facilities maintain the compliance levels required for each product category, and our operational teams are experienced in the specific handling, tracking, and documentation requirements each type of GFP demands. One logistics partner, the full spectrum of government property.

Serving multiple federal agencies

Cart.com has active relationships with multiple federal agencies, providing secure fulfillment, VMI, and supply chain software solutions at scale. Our government team understands the procurement vehicles, compliance frameworks, contract structures, and operational realities that define federal agency engagements — from initial contract award through ongoing performance and reporting. Agencies choose Cart.com because we combine the contractual reliability of an established provider with the operational agility and technology innovation of a digitally-native company.