As your organization grows and demand increases, you might decide it’s time to outsource your distribution and fulfillment to a 3PL provider that can help you scale. The market is full of options, making it challenging to identify which provider will have the exact services and solutions your organization needs.
This article reviews the top 3PL companies in the USA to get you started.
The best 3PL companies in the USA
Criteria | Cart.com ⭐⭐⭐⭐⭐ |
ShipBob ⭐⭐⭐⭐ |
Radial ⭐⭐⭐⭐ |
Stord ⭐⭐⭐⭐ |
Red Stag Fulfillment ⭐⭐⭐⭐ |
LVK Logistics (Formerly Shipwire) ⭐⭐⭐⭐ |
ShipMonk ⭐⭐⭐⭐ |
Saddle Creek Logistics ⭐⭐⭐⭐ |
Omnichannel integration |
D2C, B2B, marketplaces and retail |
Omnichannel capabilities |
Omnichannel with strong retail fulfillment |
Flexible fulfillment options |
Omnichannel capabilities |
Omnichannel capabilities |
Omnichannel capabilities across many industries |
Omnichannel capabilities |
2-day delivery network |
Nationwide coverage |
Strong coverage |
Most regions |
Strong coverage |
Most regions |
Multiple shipping service levels are available |
Nationwide coverage |
Most regions |
Tech & integrations |
Advanced OMS, 100+ integrations with custom API capabilities |
Integrations with custom API support |
Common integrations with custom API support |
Cloud-based with common integrations |
Common integrations with custom capabilities |
Strong technology with many integrations available |
Many integrations available with custom capabilities |
Integration capabilities available |
Inventory & order visibility |
Real-time tracking, robust reporting |
Reporting dashboards |
Real-time reporting |
Real-time reporting |
Real-time reporting |
Real-time reporting and dashboards |
Powerful reporting suite |
Real-time reporting |
Customer success model |
Dedicated strategic support, with executive sponsorship |
Multi-channel support |
Experienced support team |
Strong customer focus |
Dedicated support team |
Dedicated support team |
Multi-channel support channels |
Multi-channel support channels |
Scalability |
Enterprise-ready, multi-node fulfillment options |
Scalable network |
Strong fulfillment center network |
Tech-focused, easily scalable |
2 warehouses, but nationwide coverage |
Scalable network but fewer fulfillment centers |
Strong fulfillment center network |
Strategic fulfillment network |
Returns management |
Fully integrated returns solutions |
Available |
Available |
Available |
Available |
Available |
Available |
Available |
Best for |
Mid-market and enterprise brands needing omnichannel fulfillment |
Small to large-sized companies |
Mid-market and enterprise brands |
High-growth, mid-market & enterprise brands |
Big, heavy & bulky items |
Apparel brands |
Ecommerce businesses of all sizes |
Manufacturing, retail & ecommerce clients |
Cart.com
Cart.com delivers a superior customer experience. With advanced technology, Cart.com’s services will grow with you as your brand grows while maintaining a competitive price point. The unified commerce and logistics solutions that Cart.com provides are the best fit for your D2C and B2B sales models.
Cart.com has the experience and flexibility to navigate unexpected changes and challenges to the supply chain. They also understand the importance of maintaining your company’s reputation by delivering a good-looking product to your clients. With Cart.com, you’ll have a dedicated account manager who can address all questions and concerns, plus access to the executive level as needed.
LVK Logistics (Formerly Shipwire)
LVK Logistics is a full-service 3PL provider with a global fulfillment network. It focuses on ecommerce orders for D2C, retail and dropship channels. In 2013, Shipwire was acquired by Ingram Micro and expanded globally to serve increasingly complex customer demands.
In 2022, CEVA Logistics acquired most of Ingram Micro's 3PL business, including LVK Logistics. They are a longstanding 3PL provider in the industry. However, customer reviews have shifted towards the negative, with complaints of hidden fees, operational complaints, fulfillment errors and billing problems.
ShipBob
ShipBob’s fulfillment centers around the world, in addition to their 40 locations in the United States, allow your inventory to be stored closer to you. With ShipBob’s warehouse management software, you can also streamline your own in-house storage with automated logistic solutions, eliminating the errors of more traditional manual processes.
With its multinational supply chain network, ShipBob allows you to scale internationally. ShipBob’s customization also allows you to enhance your products with branded packaging, marketing inserts, gift notes and more.
Radial
Radial relies on its 30 years of experience to provide a seamless process for your customers from checkout to delivery. With over 30 fulfillment locations in North America and Europe, Radial leverages its customizable transportation management solutions to move your products inexpensively and rapidly.
Radial’s real-time data analytics helps you manage your inventory correctly and resolve problems before they get out of control. All of your reports are available from one dashboard on any device and feature proactive alerts and easy-to-use customizations, giving you the total control you need. Radial also provides payment solutions to manage your payments, improve your tax compliance and prevent chargeback fraud.
Stord
Stord’s main facilities are located in eleven key nodes strategically placed to cover the major markets within the United States. Additionally, Stord augments its network with a premier partner network of carefully selected facilities that meet its stringent service standards, giving it 99% coverage in under two days.
Stord’s software solution gives you the data and control you need from one platform. These applications feature order management, warehouse management, consumer experience and inventory planning. Stord also offers cost-saving programs, such as retail delivery consolidation, which combines your shipments with other vendors going to the same location to save you money.
Red Stag Fulfillment
Red Stag stands by four main guarantees:
- Once they receive your inventory, it’s ready to ship within two days.
- Lost or damaged items are covered at the wholesale price.
- They pay a penalty for every item that is shipped late.
- They pay a penalty and shipping costs to correct any mistakes they make.
Red Stag lowers its fulfillment and inventory management costs by using only two locations. It is built to handle bulky items that are big and heavy and offers inventory planning, kitting and Amazon FBA prep services.
ShipMonk
ShipMonk is dedicated to helping ecommerce brands scale through technology-driven fulfillment solutions. This company is headquartered in Fort Lauderdale, FL, and employs over 2,000 team members across 12 fulfillment facilities across the US.
They advertise their ability to help ecommerce businesses of all sizes and across all verticals grow and scale with demand. However, customers indicate both good and bad experiences with the company regarding delayed shipments, hidden fees and service inconsistencies.
Saddle Creek Logistics
Saddle Creek Logistics is one of the largest family-owned 3PLs in the country. It has 33M square feet of warehouse space, 50 strategic warehouse locations nationwide and 500 trucks in its private fleet. Founded in 1966 in Lakeland, Florida, it has grown far beyond that location.
Saddle Creek Logistics is committed to providing the capabilities of a large-scale logistics provider with the flexibility, responsiveness and personal attention typically associated with smaller companies. This company is a strong option for manufacturing, retail and ecommerce clients.
Cart.com’s 3PL services and the future of fulfillment
Outsourcing to a 3PL provider should be a cautious undertaking, with special considerations for your organization’s unique vision, values and goals. The best 3PL companies in the USA offer many of the same services backed by comparable technologies. Nevertheless, important differences can put an organization ahead or at a loss in its respective market.
Cart.com understands the challenges of D2C and B2B omnichannel commerce across several industries. We can provide your organization with the technology, tools, assets, networks and expert support to thrive in increasingly competitive and dynamic marketplaces.
Contact us today to optimize your distribution and fulfillment services with one of the best 3PL companies in the USA.
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