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5 Retail customer service strategies to implement during peak season
Oct 11, 2024 - Doug Shaffer
For many retailers, peak season can financially make or break their year. From the holiday rush to shopping events like Black Friday and Cyber Monday (BFCM), it's a time when customer service is critical for success. Today's customers require a high level of service when...
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5 Retail customer service strategies to implement during peak season
Oct 11, 2024 - Doug Shaffer
For many retailers, peak season can financially make or break their year. From the holiday rush to shopping events...
How customers really feel about automated vs live customer service agents
Aug 02, 2024 - Alyssa Wolfe
In an era where consumers expect lightning-fast shipping, immediate product availability and rapid support response...
5 Retail customer service strategies to implement during peak season
Oct 11, 2024 - Doug Shaffer
For many retailers, peak season can financially make or break their year. From the holiday rush to shopping events...
How customers really feel about automated vs live customer service agents
Aug 02, 2024 - Alyssa Wolfe
In an era where consumers expect lightning-fast shipping, immediate product availability and rapid support response...