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The retention revolution: why 80% of your revenue is hiding in existing customers
Feb 28, 2025 - Peter Curac-Dahl
In ecommerce, brands often focus heavily on acquiring new customers while overlooking a critical revenue driver—their existing ones. Studies show that up to 80% of revenue comes from repeat customers, and increasing retention by just 5% can boost profits by 25% to 95% (Harvard...
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The retention revolution: why 80% of your revenue is hiding in existing customers
Feb 28, 2025 - Peter Curac-Dahl
In ecommerce, brands often focus heavily on acquiring new customers while overlooking a critical revenue driver—their...
Implementing a recommerce program for your apparel or footwear brand
Aug 06, 2024 - Alyssa Wolfe
Recommerce (or reverse commerce) is a swiftly growing market in the U.S. A recent report found that in 2023, 52% of...
From return to resale: Navigating recommerce fulfillment challenges
Jun 19, 2024 - Alyssa Wolfe
Recommerce and the circular economy are emerging as pivotal concepts driving sustainability and profitability for...
Completing the loop: Recommerce fulfillment and the circular economy
May 23, 2024 - Alyssa Wolfe
In 2023, the recommerce market in the U.S. was worth more than $188 billion and is expected to reach close to $276...
The retention revolution: why 80% of your revenue is hiding in existing customers
Feb 28, 2025 - Peter Curac-Dahl
In ecommerce, brands often focus heavily on acquiring new customers while overlooking a critical revenue driver—their...
Implementing a recommerce program for your apparel or footwear brand
Aug 06, 2024 - Alyssa Wolfe
Recommerce (or reverse commerce) is a swiftly growing market in the U.S. A recent report found that in 2023, 52% of...
From return to resale: Navigating recommerce fulfillment challenges
Jun 19, 2024 - Alyssa Wolfe
Recommerce and the circular economy are emerging as pivotal concepts driving sustainability and profitability for...
Completing the loop: Recommerce fulfillment and the circular economy
May 23, 2024 - Alyssa Wolfe
In 2023, the recommerce market in the U.S. was worth more than $188 billion and is expected to reach close to $276...