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Commerce Insights
How customers really feel about automated vs live customer service agents
Aug 02, 2024 - Alyssa Wolfe
In an era where consumers expect lightning-fast shipping, immediate product availability and rapid support response times, meeting these high standards can be challenging for brands. It's crucial to find a balance between efficiency, cost-effectiveness and an exceptional...
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How customers really feel about automated vs live customer service agents
Aug 02, 2024 - Alyssa Wolfe
In an era where consumers expect lightning-fast shipping, immediate product availability and rapid support response...
Exceptional customer experiences: How the right OMS can help you attain unified commerce
Aug 01, 2024 - Alyssa Wolfe
7 End-to-end customer experience strategies for beauty brands
Jul 30, 2024 - Alyssa Wolfe
The beauty market is already a $646 billion industry – and according to projections, it’s set to hit $736 billion by...
Commerce chronicles: July 29, 2024
Jul 29, 2024 - Alyssa Wolfe
Helen of Troy looks to diversify production, TikTok sees big spending during ‘Deal For You Days’ and Google announces...
Elevating the B2B ecommerce CX with advanced personalization strategies
Jul 26, 2024 - Alyssa Wolfe
While the old methods of engaging with B2B customers still exist, sending invoices and POs through email and snail...
Ensuring supply chain security in government fulfillment and other complex industries
Jul 25, 2024 - Alyssa Wolfe
When we think about the supply chain, everyday goods such as apparel, sporting goods, food, cosmetics, appliances,...
Insights into Amazon Prime Day: A focus on strategy, not stats
Jul 24, 2024 - Christine McCambridge
As Prime Day 2024 ends, it is once again time for the onslaught of recaps, observations, criticisms and celebrations....
6 Ways an order management system can help you overcome key commerce challenges
Jul 23, 2024 - Alyssa Wolfe
A multitude of commerce challenges face today’s supply chain and retail brands. From managing inventory across...
Commerce chronicles: July 22, 2024
Jul 22, 2024 - Alyssa Wolfe
Walmart’s retail media network outperforms the competition, Dollar Tree aims to improve its supply chain and Urban...
Leveraging retail media networks for brand success
Jul 18, 2024 - Nicole Kofman
The rise of media networks in the digital world marks a turning point in the way brands engage with customers...
Why modern logistics providers are embracing transportation technology
Jul 17, 2024 - Alyssa Wolfe
A recent article posted by Supply Chain Dive highlighted an important statistic: According to a transportation...
Key signs it’s time to upgrade your order management system for omnichannel success
Jul 16, 2024 - Alyssa Wolfe
Omnichannel retail operations require an efficient Order Management System (OMS). It’s a necessity for seamless order...
How customers really feel about automated vs live customer service agents
Aug 02, 2024 - Alyssa Wolfe
In an era where consumers expect lightning-fast shipping, immediate product availability and rapid support response...
Exceptional customer experiences: How the right OMS can help you attain unified commerce
Aug 01, 2024 - Alyssa Wolfe
7 End-to-end customer experience strategies for beauty brands
Jul 30, 2024 - Alyssa Wolfe
The beauty market is already a $646 billion industry – and according to projections, it’s set to hit $736 billion by...
Commerce chronicles: July 29, 2024
Jul 29, 2024 - Alyssa Wolfe
Helen of Troy looks to diversify production, TikTok sees big spending during ‘Deal For You Days’ and Google announces...
Elevating the B2B ecommerce CX with advanced personalization strategies
Jul 26, 2024 - Alyssa Wolfe
While the old methods of engaging with B2B customers still exist, sending invoices and POs through email and snail...
Ensuring supply chain security in government fulfillment and other complex industries
Jul 25, 2024 - Alyssa Wolfe
When we think about the supply chain, everyday goods such as apparel, sporting goods, food, cosmetics, appliances,...
Insights into Amazon Prime Day: A focus on strategy, not stats
Jul 24, 2024 - Christine McCambridge
As Prime Day 2024 ends, it is once again time for the onslaught of recaps, observations, criticisms and celebrations....
6 Ways an order management system can help you overcome key commerce challenges
Jul 23, 2024 - Alyssa Wolfe
A multitude of commerce challenges face today’s supply chain and retail brands. From managing inventory across...
Commerce chronicles: July 22, 2024
Jul 22, 2024 - Alyssa Wolfe
Walmart’s retail media network outperforms the competition, Dollar Tree aims to improve its supply chain and Urban...
Leveraging retail media networks for brand success
Jul 18, 2024 - Nicole Kofman
The rise of media networks in the digital world marks a turning point in the way brands engage with customers...
Why modern logistics providers are embracing transportation technology
Jul 17, 2024 - Alyssa Wolfe
A recent article posted by Supply Chain Dive highlighted an important statistic: According to a transportation...
Key signs it’s time to upgrade your order management system for omnichannel success
Jul 16, 2024 - Alyssa Wolfe
Omnichannel retail operations require an efficient Order Management System (OMS). It’s a necessity for seamless order...