Commerce Insights
Commerce Insights
A step-by-step guide to mapping the buyer’s journey and measuring customer experience
Jan 03, 2025 - Doug Shaffer
Understanding your customers' journey is essential for growth and expansion for today's retailers. The buyer's journey represents the path customers follow, from discovering a need to making a purchase decision and beyond. By mapping this journey, businesses gain valuable...
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A step-by-step guide to mapping the buyer’s journey and measuring customer experience
Jan 03, 2025 - Doug Shaffer
Understanding your customers' journey is essential for growth and expansion for today's retailers. The buyer's...
The future of fulfillment: What trends are next in 2025?
Dec 18, 2024 - Doug Shaffer
In today’s ecommerce and retail industries, fulfillment isn’t just a backend operation – it’s a cornerstone of...
How did your 3PL handle peak season? Here’s how to know it’s time to change providers
Dec 17, 2024 - Doug Shaffer
Peak season has always been challenging for businesses, but it's no longer confined to a few frantic weeks in...
20 Website optimization tips for 2025: A retailer’s guide
Dec 13, 2024 - Doug Shaffer
In the competitive world of online retail, your website is your storefront and the first impression a potential...
Is investing in a marketplace agency worth it in 2025?
Dec 11, 2024 - Doug Shaffer
Online marketplaces continue to evolve at a rapid pace, with options like Amazon, Walmart and eBay dominating the...
7 Steps for implementing an omnichannel retail customer service strategy
Dec 10, 2024 - Doug Shaffer
Customer service expectations have changed drastically in recent years. Today's customers don't just want help – they...
Retail marketing trends to watch or implement in 2025
Dec 05, 2024 - Doug Shaffer
The retail industry is evolving rapidly, and marketing strategies must keep pace with shifting consumer expectations...
How to optimize your inventory journey from origin to destination with end-to-end freight management
Dec 04, 2024 - Doug Shaffer
From factories and warehouses to trucks and delivery hubs, the journey of inventory is a complex process filled with...
5 BFCM fulfillment challenges and real-time solutions
Nov 27, 2024 - Doug Shaffer
Black Friday and Cyber Monday (BFCM) mark the biggest shopping frenzy of the year. These two days are a windfall for...
How to tackle BFCM challenges in real-time: A practical guide
Nov 22, 2024 - Doug Shaffer
Black Friday and Cyber Monday (BFCM) are some of the most critical days of the year for ecommerce businesses. For...
Ecommerce warehousing: Best practices for setting up and running ecommerce fulfillment operations
Nov 11, 2024 - Doug Shaffer
The right warehousing strategy can make all the difference in ecommerce fulfillment. With skyrocketing online sales...
Retail marketing: The Do’s and Don’ts of SEO in ecommerce
Oct 31, 2024 - Alyssa Wolfe
Search engine optimization (SEO) is critical in retail marketing. Brands looking to improve visibility and traffic...
A step-by-step guide to mapping the buyer’s journey and measuring customer experience
Jan 03, 2025 - Doug Shaffer
Understanding your customers' journey is essential for growth and expansion for today's retailers. The buyer's...
The future of fulfillment: What trends are next in 2025?
Dec 18, 2024 - Doug Shaffer
In today’s ecommerce and retail industries, fulfillment isn’t just a backend operation – it’s a cornerstone of...
How did your 3PL handle peak season? Here’s how to know it’s time to change providers
Dec 17, 2024 - Doug Shaffer
Peak season has always been challenging for businesses, but it's no longer confined to a few frantic weeks in...
20 Website optimization tips for 2025: A retailer’s guide
Dec 13, 2024 - Doug Shaffer
In the competitive world of online retail, your website is your storefront and the first impression a potential...
Is investing in a marketplace agency worth it in 2025?
Dec 11, 2024 - Doug Shaffer
Online marketplaces continue to evolve at a rapid pace, with options like Amazon, Walmart and eBay dominating the...
7 Steps for implementing an omnichannel retail customer service strategy
Dec 10, 2024 - Doug Shaffer
Customer service expectations have changed drastically in recent years. Today's customers don't just want help – they...
Retail marketing trends to watch or implement in 2025
Dec 05, 2024 - Doug Shaffer
The retail industry is evolving rapidly, and marketing strategies must keep pace with shifting consumer expectations...
How to optimize your inventory journey from origin to destination with end-to-end freight management
Dec 04, 2024 - Doug Shaffer
From factories and warehouses to trucks and delivery hubs, the journey of inventory is a complex process filled with...
5 BFCM fulfillment challenges and real-time solutions
Nov 27, 2024 - Doug Shaffer
Black Friday and Cyber Monday (BFCM) mark the biggest shopping frenzy of the year. These two days are a windfall for...
How to tackle BFCM challenges in real-time: A practical guide
Nov 22, 2024 - Doug Shaffer
Black Friday and Cyber Monday (BFCM) are some of the most critical days of the year for ecommerce businesses. For...
Ecommerce warehousing: Best practices for setting up and running ecommerce fulfillment operations
Nov 11, 2024 - Doug Shaffer
The right warehousing strategy can make all the difference in ecommerce fulfillment. With skyrocketing online sales...
Retail marketing: The Do’s and Don’ts of SEO in ecommerce
Oct 31, 2024 - Alyssa Wolfe
Search engine optimization (SEO) is critical in retail marketing. Brands looking to improve visibility and traffic...